Privacy Policy

At Crown Stays, we are committed to protecting your privacy and handling your personal information securely and responsibly.

We collect and use personal information only where necessary to manage reservations, process payments, communicate with guests, provide accommodation services and meet our legal and regulatory obligations. Our lawful bases may include fulfilling our contract with you, complying with legal obligations and our legitimate business interests.

Where required to provide your stay, information may be shared with trusted service providers such as Lodgify, Stripe and the booking platform through which your reservation was made. We do not sell your personal information.

We retain personal information only for as long as reasonably necessary for booking, accounting, legal and operational purposes.

You may have rights to access, correct, delete or restrict the use of your personal information. You also have the right to raise a concern with the Information Commissioner’s Office (ICO).

For privacy-related enquiries, please contact:

Crown Stays
[email protected]